We are pleased to offer our clients a range of services to support our products, including:
Since Jendev’s inception in 1997 our team have been fortunate to deal with a wide range of client consultancy requests, both technical and commercial.
We have developed a reputation for quality system development, helping to ensure that our clients get the very most out of the Dynamics NAV ERP system.
Expertise and support
Industry experience, client knowledge, organisation and communication are the cornerstones of effective project management. Jendev's expertise ensures we can lend considerable project support to clients seeking to develop systems and solutions using Dynamics NAV.
Our knowledge, experience and proven project management methodologies ensure that we effectively deliver utility industry IT projects.
Meeting specific requirements
A core strength of Microsoft NAV technology is its flexibility; it can be tailored and adapted to meet individual circumstances. While NAV and Jenworks have a considerable amount of functionality included as standard, there are occasions when bespoke development is required. We have the team, skills and understanding to facilitate this.
Consistency and confidence
Upon receiving a development request we prepare a proposal which includes a fully-costed specification of works. This guarantees not only that Jendev fully understands the problem but, importantly, that the client is in full agreement with project timelines and associated costs. This ensures business confidence is maintained throughout the development project’s lifecycle.
Support, Maintenance & Training
Jendev’s training & support team are available to respond to queries, resolve issues and enable clients to maximise the investment made in Dynamics NAV technology through training.
In addition to our ‘help and support desk’ we also offer site visits, with the option to gather together all key stakeholders to help define an issue or development need.
Our training and support team offer a number of services including:
- Dynamics NAV: Introduction
- Dynamics NAV: In-depth module training
- Jenworks: Introduction
- Jenworks: In-depth module training
- Training needs analysis