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SLIDESHARE: Enhancing Relationships with Digital

SLIDESHARE: Enhancing Relationships with Digital

In this SlideShare, Capgemini Consulting explore current utility customer perceptions of trust, satisfaction and how utilities can embrace digital channels (including social media) to enhance customer relationships.

B a c k t o K n o w l e d g e
Knowledge 15/06/18

​Communication is innovation for energy firms

In the UK, calls for greater transparency among energy companies have been ongoing for at least the last five years, but little has changed.

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