SLIDESHARE: Utility Bill Customer Engagement

SLIDESHARE: Utility Bill Customer Engagement

For a significant group of customers, interest and engagement in utility bills is low. This SlideShare presentation covers the main factors affecting customer involvement and provides high level recommendations utilities may consider.

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Knowledge 11/01/18

‚ÄčIs tariff choice always good for energy consumers?

'Choice' is often billed as the fuel of effective competition, but are the increasing numbers of energy companies and tariffs now confusing consumers?...

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