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SLIDESHARE: Utility Bill Customer Engagement

SLIDESHARE: Utility Bill Customer Engagement

For a significant group of customers, interest and engagement in utility bills is low. This SlideShare presentation covers the main factors affecting customer involvement and provides high level recommendations utilities may consider.

You can find out more information about this topic on our blog.

B a c k t o K n o w l e d g e
Knowledge 15/06/18

​Communication is innovation for energy firms

In the UK, calls for greater transparency among energy companies have been ongoing for at least the last five years, but little has changed.

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