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VIDEO: Utility Industry Trends - Microsoft

In this video Jon Arnold of Microsoft Power & Utilities summarises the key trends and tendencies affecting the utility industry today.

Many key topics are covered including the impact of environmental factors, empowered customers, smart technology and renewables. In addition, the challenge brought by an ageing workforce is addressed with over 50% of the global power industry workforce due to retire in the next 5-10 years.

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