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Posts tagged with 'industry comment'

Knowledge 01/11/17

​Getting ready for GDPR

The implementation of the EU's new General Data Protection Regulations (GDPR) in May marks a step change in the way businesses must treat client data....

Knowledge 20/09/17

Are chatbots the answer to ​improving customer service?

A recent survey found that utilities "provide the most frustrating online customer services in the UK". Could chatbots be the route to better service?...

Knowledge 16/08/17

​Rising to the energy efficiency challenge

A global drive for greater energy efficiency is under way but whilst it may help meet sustainability targets, it's causing a headache for utilities.

Knowledge 30/06/17

​Mobilising communities for greater efficiency

Utility companies in all sectors need to encourage consumers to be more efficient in the way they use services. Mobilising communities may be the way....

Video 22/06/17

Kauai, Hawaii: the 24hr Solar-Powered Island

Energy storage has been the crucial missing piece of the solar energy jigsaw, but times are changing as the island of Kauai is now discovering.

Knowledge 16/06/17

Electricity usage in the US has fallen

The amount of electricity used in the USA has fallen for the first time in decades. Could low energy light bulbs be the reason?

Knowledge 14/06/17

​Energy generation: can we really compare the costs?

Is there a foolproof way to compare the cost of nuclear energy generation with wind or fossil fuels?

Knowledge 31/05/17

Powering the Future

Views of the future of the power industry tend to focus on the benefits to the consumer but smart technology is also transforming power generation.

Knowledge 28/04/17

Is the UK coming to the end of coal?

The mix of energy fuels has never been so diverse, with the consequence that more countries are reducing their reliance on fossil fuels.

Knowledge 14/03/17

​Sharing customer data is a matter of trust

Huge advantages can be gained by sharing customer data with third party providers, but how can utilities win sufficient customer trust to do so?

Knowledge 24/02/17

​Mixed Resources: the Face of 21st Century Energy

To the consumer all electricity looks the same, but in reality our 21st century energy is usually drawn from a wide variety of sources.

Knowledge 25/01/17

Mapping customer journeys, improving customer satisfaction

Mapping the customer journey is a vital process for energy businesses who want to stand out from the crowd.

Knowledge 03/01/17

Blockchains and the energy industry

We explain how Blockchains work, and consider their impact on the energy industry in the future.

Knowledge 31/10/16

Introducing the Internet of Energy

The Internet of Energy: what is it, how does it work and what does it mean for customers and the utility industry?

Knowledge 23/08/16

Increasing confidence in the public cloud

IT professionals are becoming more confident in the security of the public cloud compared to corporate data centres.

Video 11/08/16

Behavioural Science Meets Energy Bills

What's a proven way to lower your energy costs? Would you believe: learning what your neighbour pays. Find out more in this fascinating TED Talk.

Knowledge 18/02/15

Big Six UK Energy Utilities Under Pressure

The Government is pressuring larger UK energy utilities to pass on recent falls in oil prices, but there's clearly a bigger problem.

Knowledge 27/01/15

SLIDESHARE: IBM, Big Data & Power Utilities

In this SlideShare presentation IBM explore factors affecting the power utility industry and the use of Big Data.

Knowledge 27/01/15

SLIDESHARE: The Internet of Things

The Internet of Things (IoT) is a genuine technology hot topic right now. It's potentially revolutionary. But what exactly is it?

Video 27/01/15

VIDEO: An introduction to Microsoft SERA

Microsoft's dedicated Power & Utilities division have published an ambitious smart technology architecture called SERA.

Knowledge 27/01/15

Renewable Energy Storage Predictions

Alternative energy watchers are making bold predictions about the potential industry value for storage of renewable energy.

Video 23/01/15

VIDEO: Introducing The Energy Internet

Jeremy Rifkin looks at the 'Energy Internet', and how smart technology is used to create interconnected smart grids

Knowledge 22/01/15

SLIDESHARE: The Electricity Utility of 2020

HP published this SlideShare which explores six key issues which electricity power utilities face in the medium term.

Video 22/01/15

VIDEO: Big Data and Utilities

IBM explore how 'Big Data' creates opportunities for the utility industry through smart meter technology and smart grids.

Video 22/01/15

VIDEO: Utility Industry Trends - Microsoft

In this video Jon Arnold of Microsoft summarises the key trends and tendencies affecting the utility industry today.

Video 22/01/15

VIDEO: Utility Industry Trends - PwC

In this video PwC explore and discuss some of the the big themes of the day for the power and utilities business.

Video 22/01/15

VIDEO: Utility Industry Trends - IBM

Guido Bartels of IBM reviews insights on how smart technology will affect the energy and utilities industry.

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