Posts tagged with 'industry comment'
Getting ready for GDPR
The implementation of the EU's new General Data Protection Regulations (GDPR) in May marks a step change in the way businesses must treat client data....
Are chatbots the answer to improving customer service?
A recent survey found that utilities "provide the most frustrating online customer services in the UK". Could chatbots be the route to better service?...
Rising to the energy efficiency challenge
A global drive for greater energy efficiency is under way but whilst it may help meet sustainability targets, it's causing a headache for utilities.
Mobilising communities for greater efficiency
Utility companies in all sectors need to encourage consumers to be more efficient in the way they use services. Mobilising communities may be the way....
Kauai, Hawaii: the 24hr Solar-Powered Island
Energy storage has been the crucial missing piece of the solar energy jigsaw, but times are changing as the island of Kauai is now discovering.
Electricity usage in the US has fallen
The amount of electricity used in the USA has fallen for the first time in decades. Could low energy light bulbs be the reason?
Energy generation: can we really compare the costs?
Is there a foolproof way to compare the cost of nuclear energy generation with wind or fossil fuels?
Powering the Future
Views of the future of the power industry tend to focus on the benefits to the consumer but smart technology is also transforming power generation.
Is the UK coming to the end of coal?
The mix of energy fuels has never been so diverse, with the consequence that more countries are reducing their reliance on fossil fuels.
Sharing customer data is a matter of trust
Huge advantages can be gained by sharing customer data with third party providers, but how can utilities win sufficient customer trust to do so?
Mixed Resources: the Face of 21st Century Energy
To the consumer all electricity looks the same, but in reality our 21st century energy is usually drawn from a wide variety of sources.
Mapping customer journeys, improving customer satisfaction
Mapping the customer journey is a vital process for energy businesses who want to stand out from the crowd.
Blockchains and the energy industry
We explain how Blockchains work, and consider their impact on the energy industry in the future.
Introducing the Internet of Energy
The Internet of Energy: what is it, how does it work and what does it mean for customers and the utility industry?
Increasing confidence in the public cloud
IT professionals are becoming more confident in the security of the public cloud compared to corporate data centres.
Behavioural Science Meets Energy Bills
What's a proven way to lower your energy costs? Would you believe: learning what your neighbour pays. Find out more in this fascinating TED Talk.
Big Six UK Energy Utilities Under Pressure
The Government is pressuring larger UK energy utilities to pass on recent falls in oil prices, but there's clearly a bigger problem.
SLIDESHARE: IBM, Big Data & Power Utilities
In this SlideShare presentation IBM explore factors affecting the power utility industry and the use of Big Data.
SLIDESHARE: The Internet of Things
The Internet of Things (IoT) is a genuine technology hot topic right now. It's potentially revolutionary. But what exactly is it?
VIDEO: An introduction to Microsoft SERA
Microsoft's dedicated Power & Utilities division have published an ambitious smart technology architecture called SERA.
Renewable Energy Storage Predictions
Alternative energy watchers are making bold predictions about the potential industry value for storage of renewable energy.
VIDEO: Introducing The Energy Internet
Jeremy Rifkin looks at the 'Energy Internet', and how smart technology is used to create interconnected smart grids
SLIDESHARE: The Electricity Utility of 2020
HP published this SlideShare which explores six key issues which electricity power utilities face in the medium term.
VIDEO: Big Data and Utilities
IBM explore how 'Big Data' creates opportunities for the utility industry through smart meter technology and smart grids.
VIDEO: Utility Industry Trends - Microsoft
In this video Jon Arnold of Microsoft summarises the key trends and tendencies affecting the utility industry today.
VIDEO: Utility Industry Trends - PwC
In this video PwC explore and discuss some of the the big themes of the day for the power and utilities business.
VIDEO: Utility Industry Trends - IBM
Guido Bartels of IBM reviews insights on how smart technology will affect the energy and utilities industry.